arXiv cs.CY· Avijit Ghosh, Afifah Kashif, Isabelle Kohout, Zhenzhen Qi·· 6 天前AI 评分22
超越单一界面：多元对话式 AI 的研究议程
Beyond the Monolithic Interface: A Research Agenda for Plural Conversational AI
AI 导读
一篇综述指出，单一声音的聊天机器人界面带来三类危害：用户思维认知卸载、信念意识形态窄化，以及文化与价值多样性的认知压缩。作者提出多角色界面（multi-persona interfaces），同时向用户呈现多个角色，以一次性应对这三类问题，并借鉴游戏设计与参与式模拟中的魔法圈、角色分化和角色具身化等技巧。
正文 · 原文
Abstract:The current paradigm of artificial intelligence (AI) design elevates conversational chatbot interfaces, making them the default mode through which hundreds of millions of people interact with AI systems globally. This narrative review identifies three related harms produced by the single-voice chatbot interface, drawing on insights from literature in cognitive science, political studies, AI alignment, game design and human computer interaction. Firstly, cognitive offloading of user thinking, secondly, ideological narrowing of user beliefs, and thirdly, epistemic compression of cultural and value diversity. We then propose multi-persona interfaces, in which multiple personas are presented to the user simultaneously, as a cost-effective intervention that addresses all three harms at once. We ground this intervention in traditions the AI literature has largely overlooked, drawing on techniques from game design and participatory simulation, including the magic circle, role differentiation, and persona embodiment. We propose a taxonomy for the future design of multi-persona interfaces, and call for a research agenda that closes the gap between technical pluralistic alignment methods and empirical studies of human-AI interactions with pluralistic interfaces.
| Subjects: | Human-Computer Interaction (cs.HC); Computers and Society (cs.CY) |
| Cite as: | arXiv:2610.12878 [cs.HC] |
| (or arXiv:2610.12878v1 [cs.HC] for this version) | |
| https://doi.org/10.48550/arXiv.2610.12878 arXiv-issued DOI via DataCite (pending registration) |
Submission history
From: Isabelle Kohout [view email]
[v1]
Fri, 9 Oct 2026 02:13:30 UTC (1,898 KB)
来源：arXiv cs.CY · arxiv.org